ABOUT
I am an Associate Professor in Business Management at University of Derby, UK. I have a PhD in Accessible Tourism Information Systems from University of Surrey, UK. My research interests include technological applications and information systems in tourism, online consumer behaviour and technology acceptance. I am particularly interested in the fields of accessible, wellness and e-tourism, which I have actively been researching for over fifteen years. I have been involved in various research projects on these topics and worked with funding bodies such as the Wellness Tourism Initiative, Tanzania Tourism Board, Africa Oracle and European Commission. I have published over 70 academic journal articles, book chapters and conference papers and I am the co-founder of THEINC International Conference. I often acts as guest editor for special issues in service sector journals and sit on the editorial board of over 10 high impact academic journals. I am the Editor-in-Chief of the International Journal of Spa and Wellness published by T&F, Routledge.
Education
2013 PhD “User Requirements and Technology Acceptance of a Tourism Information System: The Disability Case”, University of Surrey, UK
2002-2003 MSc e-Tourism, University of Surrey, UK
1998-2002 BSc Tourism Management, Technological Educational Institute (Τ.Ε.Ι.) of Patras, Greece
Professional Experience
2019- now
2013- now
2010-2013
2010 (PT)
2007-2009
2005-2007
Research
2004-2005
Events Managenent
2001-2002
Tourism
1996-1999
Sports (PT)
Associate Professor in Business Management
University of Derby
Senior Lecturer in Business Management
University of Derby
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Programme Leader for MSc International Hospitality Management and MSc Tourism Management
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Design and deliver innovative, high quality and challenging learning experiences.
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Supervise individual and group based student activities, e.g. dissertations, industrial placements, work based projects.
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Coordinate collaborative provisions nationally and overseas.
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Identify and conduct research and scholarly activity which is relevant to the lecturing role, integrate research into teaching and learning.
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Identify opportunities for income generation and/or entrepreneurialism through research, consultancy or professional practice.
Lecturer in Business Management
University of Derby
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Plan, prepare and deliver modules within designed programmes at all levels in accordance with defined curricula.
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Provide support, guidance and tutorship for groups and for individuals
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Contribute to the design and development of innovative learning and teaching methods and programmes
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Design, develop and lead a number of modules and for varying class sizes (ranging from 20 to 150 students)
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Supervise undergraduate and postgraduate projects and dissertations
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Set and mark exams and coursework and provide feedback and guidance to students
Lecturer in Tourism Management
West London College
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Deliver properly prepared lectures and tutorials, in accordance with the relevant syllabus
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Design, prepare and develop teaching materials such as class handouts and PowerPoint presentations
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Prepare and mark assignments during the semester
Associate lecturer / Postgraduate demonstrator
University of Surrey
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Deliver lectures and tutorials, in accordance with the relevant syllabus
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Design, prepare and develop teaching materials such as class handouts and PowerPoint presentations
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Prepare and mark assignments during the semester
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Encouraged and monitored use of an e-portfolio system (Pebblepad). Students using Pebblepad are enabled to create personal presentational portfolios (Webfolios) that have the look and feel of a website but aggregate content from user generated components (that may refer to evidence of achievements, personal development and competency skills).
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Provision of feedback in electronic form through the use of the official e-learning platform (ULearn) used by the University of Surrey
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Assessment and evaluation of activities performed on Pebblepad
Research Officer in e-Tourism Application Development and Evaluation
University of Surrey (Member of a consortium numbering 11 project partners)
Project: OSSATE (One-Stop-Shop for Accessible Tourism in Europe), funded by the eContent programme of the European Commission
Project Management
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Create and manage Timesheets of the research team
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Produce project partner bi-monthly and quarterly activity reports
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Liaise with Finance Team to prepare Cost Statements
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Update and maintain Stakeholders Database
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Document and report project awareness and dissemination activities
Research Activities
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Secondary research on user requirements for eTourism (for people with disabilities)
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Research on Accessible Tourism Information Schemes in Europe
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Report on Accessible Tourism Supply in Europe
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Research on End-User and External Stakeholder Requirements
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Liaison with IS designers to specify, design and build the working demonstrator of the e-Service and the web portal.
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Design and create the action plan for the Assessment and Evaluation Workpackage
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Undertake an Evaluation and Assessment of the OSSATE products and services by both the End User Community and Project stakeholders
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Produced 4 Deliverables and contributed to many other
Food Service Manager
Olympic Games Organizing Committee Athens 2004
Project Management
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Definition of the information flows so as to ensure accurate, timely and effective communication between the various stakeholders
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Financial Management (Budget Allocation and reporting)
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Conflict resolution between Sponsors/Caterer/Organizing Committee
Operations Management
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Suppliers / Sponsors (Order placement, type of product requirements specification, product quality assurance, logistics)
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Caterer (Distribution methods designation, quality of service assurance, operations management and planning)
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Customers (clarification of needs for 5 different customer groups, customer satisfaction measurement, problem solving)
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Employees (supervising 201 employees)
Job Rotation - Reception
Xenonas Chrysa, Kalavryta Greece
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Reservations
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Customer Relationship Management (CRM)
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Housekeeping
Ski Instructor
“Doukas”, Private School
Coordinator of a team of instructors responsible for children 6-12 years old
“Klaoudatos”, Ski School
Ski Instructor (Teaching people of all ages and of all levels)